Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you (“you”, “Studio”) and OneCast Media (“we”, “us”, “OneCast Studio”), an Australian business. By creating an account, clicking “I agree”, or using our service, you confirm that you have read and accept these Terms.

If you are using OneCast Studio on behalf of a business, you represent that you have authority to bind that business to these Terms.

OneCast Studio is a cloud-based studio management platform that provides:

• Client portal creation and management
• Booking and calendar management
• Quote and invoice generation
• Project tracking and file delivery tools
• Wedding brief management (add-on subscription)
• Communication and notification tools

We reserve the right to modify, update, or discontinue features of the service at any time. Where material changes affect existing paid subscriptions, we will provide at least 30 days' notice.

To use OneCast Studio, you must:

• Be at least 18 years of age
• Be a legal entity or individual operating a legitimate photography or videography business
• Provide accurate and complete registration information
• Maintain the security of your account credentials

You are responsible for all activity that occurs under your account. You must notify us immediately at info@onecast.media if you believe your account has been compromised.

Each account is for a single studio. Multiple studio accounts require separate subscriptions unless covered by an Enterprise plan.

Free plan: Available indefinitely with limited features. No payment required.

Paid plans (Starter, Studio, Weddings Add-on):

• Billed monthly in Australian dollars (AUD) via Stripe
• Subscriptions renew automatically at the end of each billing period
• You may cancel at any time — access continues until the end of the current billing period
• No refunds are provided for partial periods except as required by Australian Consumer Law
• Prices may change with 30 days' written notice

Payments are processed by Stripe, Inc. By subscribing, you also agree to Stripe's Terms of Service.

Nothing in these Terms is intended to exclude, restrict, or modify rights you may have under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) or any other applicable Australian law that cannot be excluded. To the extent permitted by law, our liability for a failure to comply with a consumer guarantee is limited to:

• In the case of goods: repair, replacement, or refund of the purchase price.
• In the case of services: re-supply of the services, or payment of the cost of re-supply.

You agree not to use OneCast Studio to:

• Violate any applicable Australian or international law
• Upload, store, or transmit malicious code, spam, or harmful content
• Attempt to gain unauthorised access to any system or account
• Infringe any intellectual property rights of any person
• Store personal information without appropriate consent from the individuals concerned
• Impersonate any person or misrepresent your identity or affiliation
• Use the platform for any purpose other than legitimate studio management

We reserve the right to suspend or terminate accounts that violate these terms, with immediate effect where required to protect other users or our infrastructure.

You retain ownership of all data you upload to OneCast Studio. By using the service, you grant us a limited licence to store, process, and display your data solely for the purpose of providing the service.

We handle all personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

Your responsibilities regarding client data:

• You are the data controller for the personal information of your own clients
• You must have a lawful basis for storing client information in OneCast Studio
• You must have a Privacy Policy for your studio business that notifies clients their data is managed using third-party software
• You must ensure your clients can access, correct, or delete their personal information on request
• You indemnify us against any claim arising from your failure to obtain appropriate client consent

OneCast Studio, including its software, design, trademarks, and content, is owned by OneCast Media and is protected by Australian and international intellectual property laws. You may not copy, modify, or distribute our intellectual property without our written permission.

You retain all intellectual property rights in the content you create, upload, or manage through the platform (your studio branding, client files, quotes, etc.).

To the maximum extent permitted by law, OneCast Media is not liable for any indirect, incidental, special, or consequential loss arising out of your use of OneCast Studio, including but not limited to:

• Loss of revenue, profit, or business
• Loss of data or data corruption
• Interruption to your business
• Any claims by your clients

Our total liability to you in any 12-month period shall not exceed the total subscription fees paid by you in that period.

We aim to provide a reliable service but cannot guarantee 100% uptime. Scheduled maintenance will be communicated in advance where possible. We are not liable for downtime caused by circumstances beyond our reasonable control (force majeure).

Either party may terminate these Terms at any time. You may close your account through the settings page or by contacting us. We may suspend or terminate your account for a material breach of these Terms, providing written notice where reasonably practicable.

Upon termination, you may request an export of your data within 30 days. After 30 days, data may be permanently deleted, subject to any legal retention obligations.

These Terms are governed by the laws of South Australia, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of South Australia, unless consumer law provisions require otherwise.

We may update these Terms from time to time. Material changes will be notified by email or in-app notice at least 14 days before taking effect for paid subscribers. Continued use after the effective date constitutes acceptance of the updated Terms.

For any questions about these Terms:

• OneCast Media
• Email: info@onecast.media
• Australia